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Complaints

Sample register — read only
RefTitleTypeRiskStatusDueReceived
CMP-0008Allegation of financial impropriety by support workerincidentcriticalnew5/19/20265/18/2026
CMP-0006Suggestion: weekend community access activitiesfeedbacklownew5/31/20265/17/2026
CMP-0001Unwitnessed fall during overnight support shiftincidentcriticalin progress5/19/20265/16/2026
CMP-0003Communication breakdown around plan review meetingcomplaintmediumnew5/22/20265/15/2026
CMP-0009Transport service did not arrive for medical appointmentcomplaintmediumin progress5/21/20265/14/2026
CMP-0004Medication administration error — wrong dosageincidenthighawaiting info5/20/20265/13/2026
CMP-0002Repeated late arrivals for in-home supportcomplainthighin progress5/17/20265/12/2026
CMP-0011Privacy concern — participant photo posted to social mediacomplainthighawaiting info5/19/20265/12/2026
CMP-0012Property damage during community outingincidentmediumresolved5/14/20265/4/2026
CMP-0005Inconsistent support worker rotationcomplaintmediumresolved5/12/20264/28/2026
CMP-0007Compliment — exceptional care during hospital admissioncomplimentlowclosed4/20/2026
CMP-0010Request for clearer billing summariesfeedbacklowresolved4/24/20264/10/2026